Browse the latest Primary Technology news and industry insights to discover how to use technology to benefit your organisation.
24 August 2026
Introducing Artificial intelligence (AI) tools without the right foundations can create new risks around data security, privacy, compliance and productivity. But, with the right preparation, AI can become a valuable tool that helps employees work more efficiently and supports wider organisational goals. In this blog we’ll explore what it means to be AI-ready. read more
10 August 2026
As a general guide, managed IT support for a charity can typically cost around £25–£50 per user, per month, although more comprehensive services can cost more. The exact answer depends on the size of your organisation, number of users and devices and the level of support you require. read more
28 July 2026
Microsoft introduced a significant update to commercial Microsoft 365 pricing on 1st July 2026. Understanding which licences have changed is important when reviewing your Microsoft 365 costs, particularly ahead of renewals. read more
15 July 2026
We’re delighted to celebrate a fantastic achievement for Max, who has successfully completed his Level 3 Information Communications Technician Apprenticeship. read more
30 June 2026
IT support for charities is rarely the same as IT support for commercial organisations. Many non-profits operate under significant financial constraints, making it essential that every technology investment delivers real value. read more
16 June 2026
For schools and colleges looking to unlock the full potential of Firefly, Adobe Creative Cloud Pro Plus for Education offers the most comprehensive experience, combining industry-standard creative applications with advanced generative AI capabilities. read more
29 May 2026
Microsoft is increasing mailbox storage allowances for users on several popular Microsoft 365 Business plans. This doubles the available mailbox storage for users on these plans, providing additional capacity for growing email archives and reducing the need for mailbox management. read more
19 May 2026
Combining professional email, productivity tools, collaboration and cloud storage, Google Workspace (formerly G Suite) provides businesses of all sizes with a flexible and modern way of working. With multiple plans available, it’s important to understand the differences between them to ensure your organisation selects the right option for its needs and budget. read more
20 April 2026
Users of 3CX may see an increase in costs from April 2026, as the provider begins enforcing its fair-use policy around the maximum number of extensions allowed per SIM Call licence. read more
14 April 2026
Refurbished technology is becoming increasingly popular as organisations try to balance performance, cost, and sustainability. With rising hardware prices and ongoing supply chain challenges, many schools and businesses are now considering refurbished devices as a viable alternative to buying new technology. read more
31 March 2026
Already affecting memory and storage and beginning to affect processors, increasing prices and longer lead times are impacting both businesses and the wider technology market and this is expected to continue into 2027. read more
16 March 2026
Our earlier blog post in November 2025 explained what you need to know about the end of the extended support for Microsoft Windows Server 2016, effective on 12th January 2017. The blog will explore your options if this deadline affects your organisation. read more
27 February 2026
In February 2026, the UK government announced an additional £325 million of funding for connect the classroom, providing grants that help schools to upgrade their wifi networks, including switches and wireless access points. read more
26 February 2026
If your Microsoft 365 account is compromised, acting quickly can significantly reduce the impact on your organisation. This guide outlines the common warning signs, what to do immediately, and how to prevent it happening again. read more
28 January 2026
In December 2025, Microsoft confirmed that it will increase the prices of its commercial Microsoft 365 and Office 365 subscription plans, with the changes set to take effect on 1st July 2026. read moreOne of our dedicated IT experts will be in touch: