3CX licensing changes in 2026
20 April 2026
Users of 3CX may see an increase in costs from April 2026, as the provider begins enforcing its fair-use policy around the maximum number of extensions allowed per SIM Call licence. read more
News and insights
Browse the latest Primary Technology news and industry insights to discover how to use technology to benefit your organisation.
Purchasing new or refurbished hardware – which offers the best value?
14 April 2026
Refurbished technology is becoming increasingly popular as organisations try to balance performance, cost, and sustainability. With rising hardware prices and ongoing supply chain challenges, many schools and businesses are now considering refurbished devices as a viable alternative to buying new technology. read more
Why is the price of computer hardware rising in 2026?
31 March 2026
Already affecting memory and storage and beginning to affect processors, increasing prices and longer lead times are impacting both businesses and the wider technology market and this is expected to continue into 2027. read more
Microsoft Windows Server 2016 end of life: Your options
16 March 2026
Our earlier blog post in November 2025 explained what you need to know about the end of the extended support for Microsoft Windows Server 2016, effective on 12th January 2017. The blog will explore your options if this deadline affects your organisation. read more
Connect the Classroom 2026
27 February 2026
In February 2026, the UK government announced an additional £325 million of funding for connect the classroom, providing grants that help schools to upgrade their wifi networks, including switches and wireless access points. read more
What to do if your Microsoft 365 email account is compromised
26 February 2026
If your Microsoft 365 account is compromised, acting quickly can significantly reduce the impact on your organisation. This guide outlines the common warning signs, what to do immediately, and how to prevent it happening again. read more
Microsoft 365 July 2026 price increases: What you need to know
28 January 2026
In December 2025, Microsoft confirmed that it will increase the prices of its commercial Microsoft 365 and Office 365 subscription plans, with the changes set to take effect on 1st July 2026. read more
EdTechPro Portal: Simplifying school communication with 3CX phone system and MIS integration
21 January 2026
EdTechPro Portal, in partnership with the 3CX phone system and MIS integration, delivers a smarter communications platform tailored to the needs of schools and trusts. read more
IT support standards for schools and colleges
29 December 2025
In November 2025, the DfE expanded their digital and technology standards to include IT support standards for schools and colleges. These standards set out what your school should meet when planning, commissioning and reviewing your IT support services. read more
Microsoft 365 Copilot Business: Affordable pricing for SMBs
16 December 2025
On 1st December 2025, Microsoft launched Microsoft 365 Copilot Business, a new, cost-effective way for small and medium-sized organisations to adopt AI productivity tools. For organisations with less than 300 users and already using Copilot, there are significant cost savings to be made, and for those who have previously considered Copilot but couldn’t justify the investment, it’s now a much more accessible option. read more
Microsoft Windows Server 2016 end of life: What you need to know
26 November 2025
The mainstream support for Windows Server 2016 ended in January 2022, and this marked the end of comprehensive updates from Microsoft, meaning that bug fixes, design changes, new features and support ceased, as the software was no longer actively developed. The extended support continued, but only includes key security updates to protect from any new threats. This vital support is due to end in January 2027. read more
Meeting the RPA cyber cover conditions with Secure Schools
18 November 2025
The risk protection agreement (RPA) is available to schools in England and is an alternative to commercial insurance with tailored cover for schools and academy trusts; with the potential to save schools time and money. It offers schools financial protection, peace of mind and access to support. read more
Practical ways to reduce your cyber insurance premium
28 October 2025
As cyber attacks continue to evolve, more organisations are investing in cyber insurance to help mitigate financial risk. However, as threats become more frequent and complex, insurance premiums have been steadily rising. We explore practical ways your organisation can strengthen its defences and reduce cyber insurance costs. read more
What is managed IT support?
21 October 2025
Managed IT support means outsourcing your organisation’s IT management to a third party, known as a Managed Services Provider (MSP). An MSP takes care of most aspects of your IT, from day-to-day support and network monitoring to cloud management, patching and backups. While service levels vary between providers, the goal is the same - to keep your systems running smoothly, securely, and efficiently. read more
Comparing Microsoft 365 Business Plans: Basic, Standard, Premium & Apps for Business
24 September 2025
When choosing Microsoft 365 for your organisation, there are several licensing options that vary in capability, especially around applications, security, device management and collaboration tools. Below is a summary of each, their benefits, and what to consider when making your choice. read moreWork with us
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