Refurbished technology is becoming increasingly popular as organisations try to balance performance, cost, and sustainability. With rising hardware prices and ongoing supply chain challenges, many schools and businesses are now considering refurbished devices as a viable alternative to buying new technology.
In this blog we’ll consider how refurbished hardware compares to new technology.
What is a refurbished device?
A refurbished device is pre-owned hardware that has been returned, inspected, tested, and restored to full working condition. This process often includes hygienically cleaning, repairing faults, and replacing under-performing components such as batteries, where needed.
Refurbished devices are typically resold by specialist suppliers and may be graded based on their cosmetic condition, giving buyers a clear understanding of what to expect.
Cost
One of the biggest advantages of refurbished hardware is affordability. Refurbished devices can be significantly cheaper than brand-new equivalents, making them an attractive option for organisations with tight IT budgets. These savings can be particularly beneficial when purchasing equipment in bulk or refreshing multiple devices at one time.
Performance
In many cases, refurbished devices offer comparable performance to new hardware. Devices are often only a year or two old and can still include modern components and specifications that meet current business needs.
For many everyday tasks – such as email, document creation, and web-based applications – refurbished hardware can perform just as effectively as new.
Features
New hardware has the edge in providing access to the very latest features. This could include newer processors, improved battery life, enhanced security features, or compatibility with the latest technologies.
If your organisation relies on cutting-edge performance or specific new features, investing in new hardware may be the most suitable option.
Windows 11 considerations
Whilst modern refurbished devices should be adequate, special attention should be paid to older devices, especially those manufactured before 2018. Devices of this age are often missing the necessary features to be compatible with Windows 11. There are minimum requirements for RAM and storage, as well as the CPU and a required security chip known as TPM 2.0. We wouldn’t advise purchasing devices of this age, but anyone considering them should be aware of this.
Reliability
A common concern around refurbished devices is reliability. However, reputable suppliers thoroughly test and inspect all devices before resale to ensure they are fully functional.
Key components, particularly those prone to degradation, such as batteries, are often replaced during the refurbishment process. This helps ensure that devices are reliable and ready for long term day-to-day use.
Warranty
Most refurbished devices come with a warranty, providing reassurance and protection in case of issues. Some suppliers also offer “certified refurbished” devices, which have undergone more rigorous testing and may include extended warranty options.
However, it’s worth noting that warranties on refurbished hardware are often shorter than those offered with new devices.
Long term value
Refurbished devices can offer strong short-term value, particularly due to their lower upfront cost. They also avoid the steep depreciation that new hardware typically experiences as soon as it is purchased.
That said, new devices may offer a longer overall lifespan, meaning they could remain operational for more years before needing replacement.
Risk
There is generally a slightly higher level of risk with refurbished hardware compared to new. This is mainly due to shorter warranties and because devices have had previous use. Purchasing from a trusted supplier can significantly reduce this risk and provide greater peace of mind.
Quality and condition
Refurbished devices are usually graded (for example, Grade A, B, or C) to reflect their cosmetic condition. This allows organisations to choose devices based on their budget and expectations. Minor cosmetic imperfections, such as small scratches or marks, are common, but these do not affect the performance or functionality of the device.
Environment and sustainability
Choosing refurbished hardware can support your organisation’s sustainability goals. Extending the life of existing devices helps reduce electronic waste and lowers the environmental impact associated with manufacturing new technology. For organisations looking to reduce their carbon footprint, refurbished devices can be a more environmentally responsible choice.
Availability
With ongoing supply chain challenges and increased demand for components, availability of new hardware can sometimes be limited. Refurbished devices may be more readily available, making them a practical option when equipment is needed quickly.
Packaging
Refurbished devices are unlikely to come in their original packaging. However, they should still include all essential accessories, such as power supplies and charging cables, ensuring they are ready to use straight away.
Final thoughts
Choosing between new and refurbished hardware ultimately depends on your organisation’s priorities. If cost savings and sustainability are key, refurbished devices can offer excellent value. If you require the latest features and maximum lifespan, new hardware may be the better investment.
If you’re unsure which option is best for your organisation – we can help. Get in touch to discuss your requirements and explore the most cost-effective and practical solutions for your hardware procurement.