Browse the latest Primary Technology news and industry insights to discover how to use technology to benefit your organisation.
28 January 2026
In December 2025, Microsoft confirmed that it will increase the prices of its commercial Microsoft 365 and Office 365 subscription plans, with the changes set to take effect on 1st July 2026. read more
21 January 2026
EdTechPro Portal, in partnership with the 3CX phone system and MIS integration, delivers a smarter communications platform tailored to the needs of schools and trusts. read more
29 December 2025
In November 2025, the DfE expanded their digital and technology standards to include IT support standards for schools and colleges. These standards set out what your school should meet when planning, commissioning and reviewing your IT support services. read more
16 December 2025
On 1st December 2025, Microsoft launched Microsoft 365 Copilot Business, a new, cost-effective way for small and medium-sized organisations to adopt AI productivity tools. For organisations with less than 300 users and already using Copilot, there are significant cost savings to be made, and for those who have previously considered Copilot but couldn’t justify the investment, it’s now a much more accessible option. read more
26 November 2025
The mainstream support for Windows Server 2016 ended in January 2022, and this marked the end of comprehensive updates from Microsoft, meaning that bug fixes, design changes, new features and support ceased, as the software was no longer actively developed. The extended support continued, but only includes key security updates to protect from any new threats. This vital support is due to end in January 2027. read more
18 November 2025
The risk protection agreement (RPA) is available to schools in England and is an alternative to commercial insurance with tailored cover for schools and academy trusts; with the potential to save schools time and money. It offers schools financial protection, peace of mind and access to support. read more
28 October 2025
As cyber attacks continue to evolve, more organisations are investing in cyber insurance to help mitigate financial risk. However, as threats become more frequent and complex, insurance premiums have been steadily rising. We explore practical ways your organisation can strengthen its defences and reduce cyber insurance costs. read more
21 October 2025
Managed IT support means outsourcing your organisation’s IT management to a third party, known as a Managed Services Provider (MSP). An MSP takes care of most aspects of your IT, from day-to-day support and network monitoring to cloud management, patching and backups. While service levels vary between providers, the goal is the same - to keep your systems running smoothly, securely, and efficiently. read more
24 September 2025
When choosing Microsoft 365 for your organisation, there are several licensing options that vary in capability, especially around applications, security, device management and collaboration tools. Below is a summary of each, their benefits, and what to consider when making your choice. read more
4 September 2025
With the official end date for Windows 10 support fast approaching on the 14th October, it’s now possible to purchase licenses on the Win 10 Extended Security Updates (ESU) program via CSP and EES agreements. read more
27 August 2025
Phishing attacks remain one of the most common and damaging threats facing organisations today. They arrive in many forms - scam emails, calls, text messages and even QR codes - often attempting to distribute malware, sabotage systems or steal sensitive information. With awareness and protections in place, your organisation can significantly reduce the risks. read more
21 August 2025
Microsoft Copilot is one of the most powerful Microsoft tools available to organisations today, designed to seamlessly integrate into the Microsoft 365 ecosystem and help employees work smarter. But what exactly can it do for your organisation, and how can you get started? read more
28 July 2025
Shared mailboxes in Microsoft 365 are a powerful tool for teams that need to manage emails collaboratively. They’re included free with most Microsoft 365 plans, making them an efficient and cost-effective solution for many organisations. read more
24 July 2025
To protect themselves, organisations must implement email authentication protocols like SPF, DKIM and DMARC. These tools validate emails, protect domains from misuse and secure communication channels. In this blog post, we’ll explore what email authentication is, break down how SPF, DKIM and DMARC work, and explain why they’re crucial for your organisation’s cyber security strategy. read more
27 June 2025
The need for more flexible, real-time collaboration tools has never been greater, as traditional documents and apps can’t always keep pace with the speed and style of modern teamwork. Let us introduce Microsoft Loop, an innovative Microsoft 365 app built to supercharge co-creation and boost productivity. read moreOne of our dedicated IT experts will be in touch: