News and insights

Browse the latest Primary Technology news and industry insights to discover how to use technology to benefit your organisation.

Home » Blog

Microsoft Windows Server 2016 end of life: What you need to know

26 November 2025

The mainstream support for Windows Server 2016 ended in January 2022, and this marked the end of comprehensive updates from Microsoft, meaning that bug fixes, design changes, new features and support ceased, as the software was no longer actively developed. The extended support continued, but only includes key security updates to protect from any new threats. This vital support is due to end in January 2027.  read more

Meeting the RPA cyber cover conditions with Secure Schools

18 November 2025

The risk protection agreement (RPA) is available to schools in England and is an alternative to commercial insurance with tailored cover for schools and academy trusts; with the potential to save schools time and money. It offers schools financial protection, peace of mind and access to support. read more

Practical ways to reduce your cyber insurance premium

28 October 2025

As cyber attacks continue to evolve, more organisations are investing in cyber insurance to help mitigate financial risk. However, as threats become more frequent and complex, insurance premiums have been steadily rising. We explore practical ways your organisation can strengthen its defences and reduce cyber insurance costs. read more

What is managed IT support? 

21 October 2025

Managed IT support means outsourcing your organisation’s IT management to a third party, known as a Managed Services Provider (MSP).  An MSP takes care of most aspects of your IT, from day-to-day support and network monitoring to cloud management, patching and backups. While service levels vary between providers, the goal is the same - to keep your systems running smoothly, securely, and efficiently. read more

Comparing Microsoft 365 Business Plans: Basic, Standard, Premium & Apps for Business 

24 September 2025

When choosing Microsoft 365 for your organisation, there are several licensing options that vary in capability, especially around applications, security, device management and collaboration tools. Below is a summary of each, their benefits, and what to consider when making your choice. read more

Windows 10 ESU cost confirmed for the UK program

4 September 2025

With the official end date for Windows 10 support fast approaching on the 14th October, it’s now possible to purchase licenses on the Win 10 Extended Security Updates (ESU) program via CSP and EES agreements.  read more

How to spot and protect your organisation against phishing attacks

27 August 2025

Phishing attacks remain one of the most common and damaging threats facing organisations today. They arrive in many forms - scam emails, calls, text messages and even QR codes - often attempting to distribute malware, sabotage systems or steal sensitive information. With awareness and protections in place, your organisation can significantly reduce the risks. read more

What can Microsoft Copilot do for your business?

21 August 2025

Microsoft Copilot is one of the most powerful Microsoft tools available to organisations today, designed to seamlessly integrate into the Microsoft 365 ecosystem and help employees work smarter. But what exactly can it do for your organisation, and how can you get started?  read more

Understanding shared mailboxes in Microsoft 365: The benefits and best practices

28 July 2025

Shared mailboxes in Microsoft 365 are a powerful tool for teams that need to manage emails collaboratively. They’re included free with most Microsoft 365 plans, making them an efficient and cost-effective solution for many organisations.  read more

Email authentication explained: DMARC, DKIM and SPF

24 July 2025

To protect themselves, organisations must implement email authentication protocols like SPF, DKIM and DMARC. These tools validate emails, protect domains from misuse and secure communication channels. In this blog post, we’ll explore what email authentication is, break down how SPF, DKIM and DMARC work, and explain why they’re crucial for your organisation’s cyber security strategy. read more

Microsoft Loop: A modern way to collaborate in Microsoft 365

27 June 2025

The need for more flexible, real-time collaboration tools has never been greater, as traditional documents and apps can’t always keep pace with the speed and style of modern teamwork. Let us introduce Microsoft Loop, an innovative Microsoft 365 app built to supercharge co-creation and boost productivity. read more

Understanding EDR, MDR, XDR, and MXDR

17 June 2025

Today we’ll explore EDR, MDR, XDR and MXDR - whilst these solutions all fall under the cyber security umbrella, each serves a unique role in threat detection, response, and prevention. This blog will break down these four cyber security approaches, how they differ and help you decide which may be the best fit for your organisation.  read more

Microsoft 365 grant changes for non-profits: What you need to know before July 2025

29 May 2025

Microsoft has recently announced significant updates to its non-profit licensing programme that will impact many organisations relying on free Microsoft 365 services. From 1st July 2025, Microsoft will be discontinuing the free grants for Microsoft 365 Business Premium and Office 365 E1. read more

Cyber Essentials vs. Cyber Essentials Plus: What’s the difference?

19 May 2025

In today’s digital world cyber security is essential. For organisations of all sizes, ensuring your systems are secure from common threats is a foundational step toward building trust and resilience. That’s where Cyber Essentials and Cyber Essentials Plus come in.  read more

Championing mental health with Mental Health First Aider training

14 May 2025

At Primary Technology, we recognise that prioritising mental wellbeing should be a core part of every workplace. That’s why we’re incredibly proud to share that seven members of our team have recently completed their Mental Health First Aider (MHFA) training, accredited by Qualsafe. read more

Work with us

One of our dedicated IT experts will be in touch:

Let us call you back

DD slash MM slash YYYY
By clicking the submit button below, you consent to Primary Technology storing and processing the personal information submitted in this form to respond to your enquiry.
This field is for validation purposes and should be left unchanged.