News and insights

Browse the latest Primary Technology news and industry insights to discover how to use technology to benefit your organisation.

Comparing Microsoft 365 Business Plans: Basic, Standard, Premium & Apps for Business 

24 September 2025

When choosing Microsoft 365 for your organisation, there are several licensing options that vary in capability, especially around applications, security, device management and collaboration tools. Below is a summary of each, their benefits, and what to consider when making your choice. read more

Windows 10 ESU cost confirmed for the UK program

4 September 2025

With the official end date for Windows 10 support fast approaching on the 14th October, it’s now possible to purchase licenses on the Win 10 Extended Security Updates (ESU) program via CSP and EES agreements.  read more

How to spot and protect your organisation against phishing attacks

27 August 2025

Phishing attacks remain one of the most common and damaging threats facing organisations today. They arrive in many forms - scam emails, calls, text messages and even QR codes - often attempting to distribute malware, sabotage systems or steal sensitive information. With awareness and protections in place, your organisation can significantly reduce the risks. read more

What can Microsoft Copilot do for your business?

21 August 2025

Microsoft Copilot is one of the most powerful Microsoft tools available to organisations today, designed to seamlessly integrate into the Microsoft 365 ecosystem and help employees work smarter. But what exactly can it do for your organisation, and how can you get started?  read more

Understanding shared mailboxes in Microsoft 365: The benefits and best practices

28 July 2025

Shared mailboxes in Microsoft 365 are a powerful tool for teams that need to manage emails collaboratively. They’re included free with most Microsoft 365 plans, making them an efficient and cost-effective solution for many organisations.  read more

Email authentication explained: DMARC, DKIM and SPF

24 July 2025

To protect themselves, organisations must implement email authentication protocols like SPF, DKIM and DMARC. These tools validate emails, protect domains from misuse and secure communication channels. In this blog post, we’ll explore what email authentication is, break down how SPF, DKIM and DMARC work, and explain why they’re crucial for your organisation’s cyber security strategy. read more

Microsoft Loop: A modern way to collaborate in Microsoft 365

27 June 2025

The need for more flexible, real-time collaboration tools has never been greater, as traditional documents and apps can’t always keep pace with the speed and style of modern teamwork. Let us introduce Microsoft Loop, an innovative Microsoft 365 app built to supercharge co-creation and boost productivity. read more

Understanding EDR, MDR, XDR, and MXDR

17 June 2025

Today we’ll explore EDR, MDR, XDR and MXDR - whilst these solutions all fall under the cyber security umbrella, each serves a unique role in threat detection, response, and prevention. This blog will break down these four cyber security approaches, how they differ and help you decide which may be the best fit for your organisation.  read more

Microsoft 365 grant changes for non-profits: What you need to know before July 2025

29 May 2025

Microsoft has recently announced significant updates to its non-profit licensing programme that will impact many organisations relying on free Microsoft 365 services. From 1st July 2025, Microsoft will be discontinuing the free grants for Microsoft 365 Business Premium and Office 365 E1. read more

Cyber Essentials vs. Cyber Essentials Plus: What’s the difference?

19 May 2025

In today’s digital world cyber security is essential. For organisations of all sizes, ensuring your systems are secure from common threats is a foundational step toward building trust and resilience. That’s where Cyber Essentials and Cyber Essentials Plus come in.  read more

Championing mental health with Mental Health First Aider training

14 May 2025

At Primary Technology, we recognise that prioritising mental wellbeing should be a core part of every workplace. That’s why we’re incredibly proud to share that seven members of our team have recently completed their Mental Health First Aider (MHFA) training, accredited by Qualsafe. read more

Dell and the end of XPS, Latitude and Inspiron

15 April 2025

At the recent CES 2025 event, Dell unveiled its decision to retire long-standing product names such as XPS, Inspiron, Latitude and Precision. In their place, Dell introduced a three-tiered naming system: Dell, Dell Pro, and Dell Pro Max. read more

Strengthening cyber security in education: Our partnership with Secure Schools

9 April 2025

Our collaboration with Secure Schools will help educational institutions strengthen their cyber security posture through auditing, testing, and training. read more

We’re now a silver partner with Hornetsecurity!

2 April 2025

We’re excited to announce our Silver Partnership with Hornetsecurity, a leading provider of cloud-based security and backup solutions. This partnership allows us to offer robust email security and data protection for Microsoft 365 users, ensuring your business remains protected against cyber threats. read more

Are you making the most of your Microsoft 365 licensing?

25 March 2025

Following the announcement of price increases for Microsoft 365 licensing, it’s a good time to evaluate your Microsoft 365 expenditure. Are you getting the business value to match your investment? Could you save any money on your licensing? read more

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