Browse the latest Primary Technology news and industry insights to discover how to use technology to benefit your organisation.
21 October 2025
Managed IT support means outsourcing your organisation’s IT management to a third party, known as a Managed Services Provider (MSP). An MSP takes care of most aspects of your IT, from day-to-day support and network monitoring to cloud management, patching and backups. While service levels vary between providers, the goal is the same - to keep your systems running smoothly, securely, and efficiently. read more
24 September 2025
When choosing Microsoft 365 for your organisation, there are several licensing options that vary in capability, especially around applications, security, device management and collaboration tools. Below is a summary of each, their benefits, and what to consider when making your choice. read more
4 September 2025
With the official end date for Windows 10 support fast approaching on the 14th October, it’s now possible to purchase licenses on the Win 10 Extended Security Updates (ESU) program via CSP and EES agreements. read more
27 August 2025
Phishing attacks remain one of the most common and damaging threats facing organisations today. They arrive in many forms - scam emails, calls, text messages and even QR codes - often attempting to distribute malware, sabotage systems or steal sensitive information. With awareness and protections in place, your organisation can significantly reduce the risks. read more
21 August 2025
Microsoft Copilot is one of the most powerful Microsoft tools available to organisations today, designed to seamlessly integrate into the Microsoft 365 ecosystem and help employees work smarter. But what exactly can it do for your organisation, and how can you get started? read more
28 July 2025
Shared mailboxes in Microsoft 365 are a powerful tool for teams that need to manage emails collaboratively. They’re included free with most Microsoft 365 plans, making them an efficient and cost-effective solution for many organisations. read more
24 July 2025
To protect themselves, organisations must implement email authentication protocols like SPF, DKIM and DMARC. These tools validate emails, protect domains from misuse and secure communication channels. In this blog post, we’ll explore what email authentication is, break down how SPF, DKIM and DMARC work, and explain why they’re crucial for your organisation’s cyber security strategy. read more
27 June 2025
The need for more flexible, real-time collaboration tools has never been greater, as traditional documents and apps can’t always keep pace with the speed and style of modern teamwork. Let us introduce Microsoft Loop, an innovative Microsoft 365 app built to supercharge co-creation and boost productivity. read more
17 June 2025
Today we’ll explore EDR, MDR, XDR and MXDR - whilst these solutions all fall under the cyber security umbrella, each serves a unique role in threat detection, response, and prevention. This blog will break down these four cyber security approaches, how they differ and help you decide which may be the best fit for your organisation. read more
29 May 2025
Microsoft has recently announced significant updates to its non-profit licensing programme that will impact many organisations relying on free Microsoft 365 services. From 1st July 2025, Microsoft will be discontinuing the free grants for Microsoft 365 Business Premium and Office 365 E1. read more
19 May 2025
In today’s digital world cyber security is essential. For organisations of all sizes, ensuring your systems are secure from common threats is a foundational step toward building trust and resilience. That’s where Cyber Essentials and Cyber Essentials Plus come in. read more
14 May 2025
At Primary Technology, we recognise that prioritising mental wellbeing should be a core part of every workplace. That’s why we’re incredibly proud to share that seven members of our team have recently completed their Mental Health First Aider (MHFA) training, accredited by Qualsafe. read more
15 April 2025
At the recent CES 2025 event, Dell unveiled its decision to retire long-standing product names such as XPS, Inspiron, Latitude and Precision. In their place, Dell introduced a three-tiered naming system: Dell, Dell Pro, and Dell Pro Max. read more
9 April 2025
Our collaboration with Secure Schools will help educational institutions strengthen their cyber security posture through auditing, testing, and training. read more
2 April 2025
We’re excited to announce our Silver Partnership with Hornetsecurity, a leading provider of cloud-based security and backup solutions. This partnership allows us to offer robust email security and data protection for Microsoft 365 users, ensuring your business remains protected against cyber threats. read moreOne of our dedicated IT experts will be in touch: