NetSupport IT solutions

Monitor and manage the use of technology, support teachers and protect students.

NetSupport education solutions

As a NetSupport partner, we can help to setup and support the full range of services. NetSupport products are designed to be effective, easy-to-use and affordable for any school budget and you can contact us to arrange a free trial of any of the services.



NetSupport DNA – school IT management and safeguarding

Network and IT management features to effectively track, monitor and manage IT assets across schools and MATs – and a Safeguarding module to help protect students online.

  • Hardware inventory and discovery
  • Software licence management
  • Energy monitoring/Power management
  • Endpoint security and proactive alerts
  • Control web and application usage
  • Multi-site support and management
  • Safeguarding module for DSLs
  • Keyword and phrase monitoring
  • Trending topic word clouds
  • Student ‘Report a concern’
  • Contextual intelligence-based Risk Index
  • Cloud-based safeguarding console

NetSupport School – multi-platform classroom management

A complete set of assessment, monitoring, collaboration and control features to help maintain students’ focus and improve learning outcomes, plus a dedicated Technicians’ Console for the IT team.

  • Graded user modes for teachers
  • View and control student screens
  • Full range of testing and assessment tools
  • Control web and application usage
  • Digital Journals of all key lesson content
  • Real-time instruction tools
  • Hand out and collect files
  • Student Feedback mode – cloud-based virtual classroom suite

Easy-to-use cloud-based teaching and management platform, providing the essential tools for classroom and home-based teaching and learning.

  • Easy to use, easy to maintain
  • Quickly connect to students
  • Monitor web and app use
  • Interact with chat, message and help requests
  • Assess progress/understanding via surveys
  • Use with Google Classroom and Microsoft SDS
  • Scalable to the largest schools and Trusts
  • Multi-platform support
  • Provide learning continuity

ReallySchool – primary assessment, tracking and journalling

Time-saving app (and desktop portal) to record, assess and share EYFS and primary school pupils’ learning and development, as well as identify learning gaps, boost parental engagement, support home learning and more.

  • Observe and assess on the go
  • Add photos, video and audio notes
  • Link learning to assessment
  • Developed with teachers, for teachers
  • Includes all UK assessment criteria
  • Award badges for achievement
  • Comprehensive reporting dashboard

NetSupport Notify – school alerting and emergency lockdown

Notification and alerting solution to deliver immediate or scheduled one-way alerts to up to 10,000 desktop users, that cannot be skipped or ignored.

  • Alerts take screen focus
  • Send across multiple sites
  • Customise alerts with branding
  • Full reporting and tracking
  • Evidence acknowledgement
  • Multi-platform support

NetSupport Manager – powerful remote control

Delivering the most secure, high-speed PC remote control available, this single solution enables remote management of multi-platform environments, helping organisations achieve maximum efficiency and minimise the level of system downtime.

  • Screen control with real-time visuals
  • Connect via LAN, WAN or internet
  • 1:1 and 1:many connection
  • Remotely launch applications
  • Unique PIN Connect feature
  • Drag and drop file distribution
  • View system configuration
  • Multi-platform support

Trusted by our customers

We’re the trusted IT partner to organisations working across a wide range of sectors, ranging from small business to enterprise and public sector environments.

  • I can't say enough great things about Primary Technology. They know their stuff and are extremely helpful and attentive. We rely on their service desk to keep our systems operating and our people focused on their jobs and not on maintaining software.

    Operations Manager, Mechanical Engineering Client

  • Primary Technology have been a great help migrating our users to Office 365 and establishing our services on Azure. Their staff have a great knowledge of the service and are always keen to support us with any issues we face.

    Head of IT, Multi-Academy Trust

  • Primary Technology were originally recommended to us for some fibre cable work, they were able to complete the installation at short notice, to a high standard. We have since carried out several installation projects across our sites, all of which have been undertaken professionally.

    IT Manager, College Client

  • Primary Technology provided us with comprehensive advice on the key aspects of business continuity plans. Of particular note is their approach to analysing our business operations that provided us with the reference points to write and integrate the plans.

    Business Support Manager, Waste Management Client

  • We definitely made the right choice working with Primary Technology to deliver and install our screens, we are absolutely delighted. Both the staff and pupils are excited and we are already seeing the benefits compared to our previous equipment. Pupil engagement has been significantly enhanced and we look forward to working with them going forward.

    Trust Network Manager, Multi-Academy Trust

Partnerships & accreditations

We are proud to have developed trusted partnerships with leading technology suppliers, manufacturers and global tech brands.

view all of our partners

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