Customer: Blue Sky Designs
Location: Otley, West Yorkshire
System Installed: Veeam Backup and Wasabi
Blue Sky began their journey from a home office in 2002 and originally sold the rights to their gift ideas to other companies. In 2006, they progressed to manufacturing their own products and in 2012 moved into the licensed product sector.
In 2023, their head office is based in Otley, and they are one of the UK’s leading gift, stationery, luggage and lunch ware suppliers. They develop and sell their own products, as well as selling under an extensive range of licenses, working with many major UK retailers and independent stores. 50% of their entire workforce are designers, reflecting the huge creative aspect to their business.
The nature of Blue Sky’s work means they are working with large artwork files on a daily basis and were saving these to the on-site server and multiple NAS storage devices.
The backup solution in place when Blue Sky came to Primary Technology for their Managed IT Support had not only become expensive, but the client was suffering backup failures and a lack of support for backup recovery and restoration.
The backup solution in place was cloud-only and the backup of multiple terabytes of data was affecting operation costs at the business. In addition, they were unable to backup NAS archive data and there was a shortfall in backup alerts and monitoring. With the client’s data growing fast and being spread across multiple devices, providing reliable, cost-effective, scalable and secure data protection was Primary Technology’s priority.
We are very pleased with our decision to migrate our IT services to Primary Technology.
From the initial IT review, we could see that they offered a blend of customer care and technical expertise. They identified security vulnerabilities and key areas for improvement in our priority IT services such as backups and Microsoft Office 365, and with their expertise, we have seen cost savings in these areas.
Claire Morton, Merchandise Manager, Blue Sky Designs
Blue Sky Designs now have a robust backup solution in place, that not only provides fast data recovery if required, but they can be assured their data is protected against all eventualities with immutable, GDPR-compliant backups.
The client has a clear view of their backup strategy incorporating on-site backup and restoration, as well as off-site backup and recovery, which forms the essential backbone of their disaster recovery and continuity planning.
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