SIMS Support

Primary Technology are now working in partnership with School ICT Services to provide a multi-level support package to those wanting a great value, high provision service. For both quality on-site support and fully fledged Capita Accredited help-desk facilities we are working together to outlay a service full of strengths.

If you have a specific SIMS Software issue, no matter which part of SIMS, even FMS, then you can call the Help-desk at Schools ICT Services. When your call is answered the Help-desk will try and solve your problem there and then. If they are unable to do this it will get passed to the specialist for that part of SIMS.

Hardware Support can be added to a package ensuring your school is completely covered, should any issue require on-site attention an engineer will be sent to site. Packages are tailored to each school and depending on requirements and always offer savings over support through Capita direct.

What Makes This Special?

As a co-operation provisioned service it fills all the ICT needs of the most advanced leadership and administration team. Software, hardware, training, consultancy and specific project work all cohesively linked – ensuring a no nonsense approach where you don’t get passed off to a separate provider.

Not all schools require the usage of training courses every year, should any of our schools want to attend specific SIMS or Microsoft courses, we can arrange either on-site training for many people or you can book on a course at the training centre.

To get a tailored quote for your school or to take advantage of our free consultancy please don’t hesitate to get in touch.

support