Generated by All in One SEO v4.9.2, this is an llms.txt file, used by LLMs to index the site. # Primary Technology IT Support & IT Services Leeds, Bradford and West Yorkshire ## Sitemaps - [XML Sitemap](https://primaryt.co.uk/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Microsoft 365 July 2026 price increases: What you need to know](https://primaryt.co.uk/microsoft-365-2026-price-increases/) - In December 2025, Microsoft confirmed that it will increase the prices of its commercial Microsoft 365 and Office 365 subscription plans, with the changes set to take effect on 1st July 2026. These price adjustments will apply globally to most commercial plans, as Microsoft continue their investment in adding new capabilities - particularly in the - [EdTechPro Portal: Simplifying school communication with 3CX phone system and MIS integration](https://primaryt.co.uk/edtechpro-portal/) - Effective communication is crucial in every school environment. From handling parent calls to managing attendance and safeguarding concerns, the school admin and SLT teams need tools that help to save time and reduce the amount of manual work required. EdTechPro Portal, in partnership with the 3CX phone system and MIS integration, delivers a smarter communications platform tailored to the needs of schools and trusts. What is - [IT support standards for schools and colleges](https://primaryt.co.uk/it-support-standards-for-schools-and-colleges/) - In November 2025, the DfE expanded their digital and technology standards to include IT support standards for schools and colleges. These standards set out what your school should meet when planning, commissioning and reviewing your IT support services. Throughout these standards, ‘IT support’ refers to the person or team responsible for making sure digital technology works reliably, - [Microsoft 365 Copilot Business: Affordable pricing for SMBs](https://primaryt.co.uk/m365-copilot-business/) - On 1st December 2025, Microsoft launched Microsoft 365 Copilot Business, a new, cost-effective way for small and medium-sized organisations to adopt AI productivity tools. For organisations with less than 300 users and already using Copilot, there are significant cost savings to be made, and for those who have previously considered Copilot but couldn’t justify the - [Dell and the end of XPS, Latitude and Inspiron](https://primaryt.co.uk/dell-rebrand/) - Del is retiring its long-standing product names such as XPS, Inspiron and Latitude to be replaced with new naming convention Dell, Dell Pro, and Dell Pro Max. - [Meeting the RPA cyber cover conditions with Secure Schools](https://primaryt.co.uk/rpa-cyber-cover/) - What is the RPA The risk protection agreement (RPA) is available to schools in England and is an alternative to commercial insurance with tailored cover for schools and academy trusts; with the potential to save schools time and money. It offers schools financial protection, peace of mind and access to support; encompassing risk management advice - [Microsoft Windows Server 2016 end of life: What you need to know](https://primaryt.co.uk/microsoft-windows-server-2016/) - If you are running Microsoft Windows Server 2016, the crucial, end of extended support date is approaching - 12th January 2027. It’s vital you take action before this date. - [Practical ways to reduce your cyber insurance premium](https://primaryt.co.uk/reduce-cyber-insurance-premium/) - As cyber attacks continue to evolve, more organisations are investing in cyber insurance to help mitigate financial risk. However, as threats become more frequent and complex, insurance premiums have been steadily rising. Implementing strong cyber security measures will not only reduce your organisation’s exposure but may also help lower your premiums. Insurers increasingly reward businesses - [What is managed IT support? ](https://primaryt.co.uk/what-is-managed-it-support/) - Reliable IT is the backbone of every organisation, but managing it all in-house can be expensive, time-consuming, and difficult to scale. That’s where managed IT support comes in, providing businesses and charities with expert, proactive, and cost-effective technology management through a trusted partner. What is managed IT support Managed IT support means outsourcing your organisation’s - [Windows 10 ESU cost confirmed for the UK program](https://primaryt.co.uk/windows-10-esu-cost/) - Update: 8th October 2025 - Microsoft have amended the price for Education and Non-Profit from £0 (as previously stated) to approximately £0.90. As a CSP reseller we were able to order some licenses for schools at £0 and will continue to push our CSP distributor to check if schools and charities can order again at - [Comparing Microsoft 365 Business Plans: Basic, Standard, Premium & Apps for Business ](https://primaryt.co.uk/comparing-m365-business-plans/) - When choosing Microsoft 365 for your organisation, there are several licensing options that vary in capability, especially around applications, security, device management and collaboration tools. Below is a summary of each, their benefits, and what to consider when making your choice. Plan features Microsoft 365 Business Basic Provides cloud access to web and mobile versions - [Windows 10 end of life (EOL): your options](https://primaryt.co.uk/windows-10-end-of-life-eol-your-options/) - Windows 10 support officially ends on 14 October 2025. This blog discusses your options and how to implement these changes in the most cost effective and secure way. - [What can Microsoft Copilot do for your business?](https://primaryt.co.uk/microsoft-copilot-overview/) - Microsoft Copilot is designed to seamlessly integrate into the M365 ecosystem and help employees work smarter. But what exactly can it do for your organisation? - [How to spot and protect your organisation against phishing attacks](https://primaryt.co.uk/how-to-spot-phishing-attacks/) - Phishing attacks remain one of the most common and damaging threats facing organisations today. They arrive in many forms - scam emails, calls, text messages and even QR codes - often attempting to distribute malware, sabotage systems or steal sensitive information. With awareness and protections in place, your organisation can significantly reduce the risks. Email - [Understanding shared mailboxes in Microsoft 365: The benefits and best practices](https://primaryt.co.uk/shared-mailboxes/) - Shared mailboxes are free with most Microsoft 365 plans, making them an efficient and cost-effective solution for many organisations. - [Email authentication explained: DMARC, DKIM and SPF](https://primaryt.co.uk/email-authentication-explained/) - We explore what email authentication is, break down how SPF, DKIM and DMARC work, and explain why they’re crucial for your cyber security strategy. - [Microsoft Loop: A modern way to collaborate in Microsoft 365](https://primaryt.co.uk/microsoft-loop/) - Find out how to get started with Microsoft Loop, key features, what licences you need and real-life applications where it can be beneficial for your organisation - [Understanding EDR, MDR, XDR, and MXDR](https://primaryt.co.uk/understanding-edr-mdr-xdr-and-mxdr/) - Exploring EDR, MDR, XDR and MXDR - all falling under the cyber security umbrella, each serves a unique role in threat detection, response, and prevention. - [Microsoft 365 grant changes for non-profits: What you need to know before July 2025](https://primaryt.co.uk/microsoft-365-grant-changes/) - Microsoft has recently announced significant updates to its non-profit licensing programme that will impact many organisations relying on free Microsoft 365 services. From 1st July 2025, Microsoft will be discontinuing the free grants for Microsoft 365 Business Premium and Office 365 E1. What’s changing? The key change is the removal of grant-based (free) licences for - [Cyber Essentials vs. Cyber Essentials Plus: What’s the difference?](https://primaryt.co.uk/cyber-essentials-vs-cyber-essentials-plus-whats-the-difference/) - The Cyber Essentials certifications both last for 12 months and need renewing on a yearly basis. But what is the difference between the two, and which one is right for your organisation? - [Championing mental health with Mental Health First Aider training](https://primaryt.co.uk/championing-mental-health/) - We’re incredibly proud to share that seven members of our team have recently completed their Mental Health First Aider (MHFA) training. - [Strengthening cyber security in education: Our partnership with Secure Schools](https://primaryt.co.uk/strengthening-cyber-security-in-education-our-partnership-with-secure-schools/) - Our partnership with Secure Schools reflects our commitment to helping the education sector build a safer digital environment. - [We’re now a silver partner with Hornetsecurity!](https://primaryt.co.uk/were-now-a-silver-partner-with-hornetsecurity/) - This partnership allows us to offer robust email security and data protection for M365 users, ensuring your business remains protected against cyber threats. - [Are you making the most of your Microsoft 365 licensing?](https://primaryt.co.uk/are-you-making-the-most-of-your-microsoft-365-licensing/) - Evaluate your Microsoft 365 expenditure. Are you getting the business value to match your investment? Could you save any money on your licensing? - [Are you meeting the DfE’s technology standards?](https://primaryt.co.uk/are-you-meeting-the-dfes-technology-standards/) - Reviewing the DfE’s technology standards for education - [Understanding the 2025 Microsoft 365 price increases](https://primaryt.co.uk/understanding-the-2025-microsoft-365-price-increases/) - In this blog, we’ll summarise why Microsoft is changing their pricing structure, and what steps you can take to lessen the impact on your organisation. - [Filtering and monitoring standards overview   ](https://primaryt.co.uk/filtering-and-monitoring-standards-overview/) - In October 2024, the DfE made updates to their digital and technology standards; Filtering and monitoring standards for schools and colleges. You can read our existing blog series here on the other technology standards. All schools and colleges have a statutory responsibility to keep young people safe, both online and offline. Schools and colleges should - [Understanding data protection legislation - GDPR, DPA and PCI ](https://primaryt.co.uk/understanding-data-protection-legislation-gdpr-dpa-and-pci/) - UK Laws and regulatory compliance In your role, you’ll likely interact with users’ personal data. It’s essential to comprehend and adhere to data protection laws. The process involves obtaining consent, responsibly managing data, and ensuring its security. Consider the importance of safeguarding your own data - that’s the level of security and respect you should - [Primary Technology is 20 years old!](https://primaryt.co.uk/primary-technology-is-20-years-old/) - Happy 20th Birthday to us! November 2024 marks 20 wonderful years of Primary Technology. The Primary Technology journey began in 2004, in a small side-office in Bradford. Since then, we have outgrown two further offices before taking up our current headquarters. Over the past two decades, we’ve helped organisations across the public and private sector - [Overview of identity management with Microsoft 365 Entra ID Suite](https://primaryt.co.uk/identity-management-with-microsoft-365-entra-id/) - As businesses increasingly rely on digital platforms, staying ahead of potential threats and complying with relevant regulations is vital. By integrating Entra ID Suite into your M365 environment, you can build a robust framework that not only protects your data but improves identity management. Identity management is streamlined through the Entra ID Suite, which ensures - [Volunteering with B.E. Bosom Friends](https://primaryt.co.uk/volunteering-with-b-e-bosom-friends/) - As part of our Employer Supported Volunteering scheme, Technical Support Team Leader Jack volunteered with charity Barnoldswick and Earby Bosom Friends, helping to strip out a newly acquired property before renovations can take place. The property, in quite a state of disrepair, needed old flooring, fittings, doors, and even a kitchen to be removed so - [Garden volunteering with Forget Me Not Children’s Hospice](https://primaryt.co.uk/garden-volunteering-with-forget-me-not-childrens-hospice/) - Two of our team kicked off our Employer Supported Volunteering scheme last week, using their time to help in the magnificent garden at Forget Me Not Children’s Hospice in Huddersfield. Emma, who looks after Web & Marketing, and Adam, one of our Directors volunteered in the garden as well as having a tour around the - [Primary Technology support Forget Me Not Children's Hospice](https://primaryt.co.uk/primary-technology-support-forget-me-not-childrens-hospice/) - Primary Technology have joined the 99er Business Club in support of West Yorkshire charity, Forget Me Not Children's Hospice. - [How to make the most of Microsoft Purview for compliance](https://primaryt.co.uk/how-to-make-the-most-of-microsoft-purview-for-compliance/) - Compliance is a crucial aspect that businesses must address. The Microsoft Purview Compliance Portal offers a complete set of solutions for managing data governance, information protection, and compliance. These tools help organisations meet regulatory requirements and adhere to industry standards. This blog will introduce Microsoft Purview and explore how Purview can help organisations to manage - [Volunteering with Festival Angels](https://primaryt.co.uk/volunteering-with-festival-angels/) - Our IT Sales Administrator Laura Cornforth completed her Employer Supported Volunteering last month, working on lost property with charity Festival Angels at Leeds Festival. Tasks included logging lost items that were handed in, photographing them for the system and greeting and attempting to reunite people with lost items. In addition, the team uses unclaimed items - [Training school staff and governors to prevent cyber attacks](https://primaryt.co.uk/training-school-staff-and-governors-to-prevent-cyber-attacks/) - Human error is the most common cause of security breaches, with research showing that a range of between 52% and 85% of data breaches were caused by human error. On the DfE’s cyber security standards for schools and colleges they state that “the most common forms of cyber attack rely on mistakes by staff members” and - [The difference between OneDrive, SharePoint and Microsoft Teams](https://primaryt.co.uk/the-difference-between-onedrive-sharepoint-and-microsoft-teams/) - Not sure what the difference between OneDrive and SharePoint is or which you should be using? We explain the key differences in our latest tecnology blog post. - [Employer supported volunteering scheme](https://primaryt.co.uk/employer-supported-volunteering-scheme/) - As part of our commitment to give back to our community, the new scheme enables our team members to volunteer with local causes and charities of their choice. - [Backing up your Microsoft 365 data with a Synology NAS](https://primaryt.co.uk/backing-up-your-microsoft-365-data-with-a-synology-nas/) - Synology offer Active Backup for Microsoft 365, which is a centrally managed, free, add-on package available with the purchase of most Synology NAS devices. - [Cyber Essentials certification ](https://primaryt.co.uk/cyber-essentials-certification/) - Cyber Essentials is a government backed scheme that will help to protect organisations, of any size, against the most common cyber security threats. - [DfE’s digital & technology standards in schools](https://primaryt.co.uk/dfes-digital-technology-standards-in-schools/) - In January 2024, the Department for Education updated their digital and technology standards in schools and colleges guidance with three new standards: Digital leadership and governance standards Good digital technology governance identifies roles and responsibilities, establishes processes for managing digital technology and ensures that information is up-to-date and available to aid decision making. Assign a - [26 billion breached records discovered online: what should you do](https://primaryt.co.uk/26-billion-breached-records-discovered-online-what-should-you-do/) - It’s been reported that billions of exposed records have been discovered online; a compilation of multiple data breaches containing sensitive data. Although it’s been stated that the records in many cases are likely historic and have been compiled from previous breaches or leaks, the inclusion of usernames and passwords is a cause for concern and - [Cisco Small and Medium Business Specialization](https://primaryt.co.uk/cisco-small-and-medium-business-specialization/) - We’re proud to reaffirm our partnership with Cisco having achieved the Cisco Small and Medium Business Specialization in UK for another year, following another busy year working closely with Cisco on a number of projects. We’ve focussed on Meraki wireless, switching and IoT products, helping our customers plan, configure, implement and manage their IT infrastructure projects. The SMB specialisation - [How can IT be optimised across a Multi Academy Trust? ](https://primaryt.co.uk/how-can-it-be-optimised-across-a-multi-academy-trust/) - There are several strategies and technologies that can be adopted to optimise IT across a MAT, including cloud services, training, centralisation and professional development. - [The benefits of outsourced technical support in education](https://primaryt.co.uk/the-benefits-of-outsourced-technical-support-in-education/) - Education revolves around technology and it’s essential to have IT support available at all times to minimise disruption when things go wrong, whether you are a Multi Academy Trust, large high school and sixth form or a small primary school. Reasons why you might need outsourced IT support IT in education is not limited to - [IT budget planning for 2024](https://primaryt.co.uk/it-budget-planning-for-2024/) - We recommend having a short and long-term IT budget, covering the next 12 months. To help you create your IT financial forecast, here are 10 steps to consider. - [Microsoft 365 for education is changing in 2024](https://primaryt.co.uk/microsoft-365-for-education-is-changing/) - Microsoft has announced the retirement of the Office 365 A1 Plus program for education from 1st August 2024. Additionally, Microsoft are set to remove the free unlimited storage feature for education customers with Microsoft 365 or Office 365 at your next contract renewal, (no sooner than 1st August 2024). The difference between A1 and A1 - [Cyber security awareness training courses for the UK ](https://primaryt.co.uk/cyber-security-awareness-training-courses-for-the-uk/) - Security awareness training helps your employees understand how to reduce the risk of cyber security incidents. - [Free NCSC cyber security training for school staff](https://primaryt.co.uk/free-ncsc-cyber-security-training-for-school-staff/) - As recommended in the DfE's Cyber Security Standards, staff who access your IT network must take basic cyber security training every year. While there are a variety of external training platforms and phishing simulation providers, the minimum the DfE recommend is for all staff to complete the NCSC’s video training. Where is the NCSC’s training - [Practical methods to reduce your spear phishing risk](https://primaryt.co.uk/practical-methods-to-reduce-your-spear-phishing-risk/) - 5 steps your business or organisation can take to reduce your risk of being a victim of spear phishing, which can be used to commit identity theft and fraud. - [5 steps to protect against spam and phishing](https://primaryt.co.uk/protect-against-spam-and-phishing/) - In this article we’ll explore the multi-layered approach to protecting your organisation against phishing and spam emails. - [What to do if Google reviews are missing from your business profile](https://primaryt.co.uk/missing-google-reviews/) - How to fix missing Google reviews. A detailed guide on how to contact Google and successfully retrieve Google reviews that are not showing on your profile - [Backup internet connections are essential](https://primaryt.co.uk/backup-internet-connections-are-essential/) - This blog post looks at how internet downtime should be analysed as part of your business continuity planning and you should have a backup internet connection. - [Understanding mobile internet connectivity](https://primaryt.co.uk/understanding-mobile-internet-connectivity/) - In a previous post, we discussed the best broadband connections for organisations. In this post, we’ll look at the options for mobile connectivity, which in some circumstances can be used as a primary internet connection. Mobile 4G and 5G connectivity can also be used as a backup connection for your primary cabled infrastructure. Mobile Connectivity - [What’s the best broadband connection for your organisation? ](https://primaryt.co.uk/best-broadband-connection/) - We’ve outlined the different connection types and speeds below; including ADSL, FTTC, FTTP & Leased Lines, along with our recommendations for your organisation - [Why you should develop a technology strategy](https://primaryt.co.uk/why-you-should-develop-a-technology-strategy/) - Strategic IT planning starts with the process of documenting how technology is used at each level of the organisation and its role in each department - [Using conditional access for improved cyber security](https://primaryt.co.uk/using-conditional-access-for-improved-cyber-security/) - Conditional access is a method of controlling access to data or services for your organisation’s users and accounts - [Free cyber action plans for small organisations](https://primaryt.co.uk/free-cyber-action-plans-for-small-organisations/) - Get a free Cyber Aware action plan from the NCSC initiative to help you or your small business with protection against a cyber attack - [5 ways your organisation could get hacked](https://primaryt.co.uk/5-ways-your-organisation-could-get-hacked/) - Reviewing common cyber security issues faced by organisations - [How is your password health?](https://primaryt.co.uk/how-is-your-password-health/) - We discuss password health and how to ensure you have strong, unique and hard to guess passwords, reducing the risk of unauthorised access to your accounts. - [Benefits of using outsourced IT services](https://primaryt.co.uk/benefits-of-using-outsourced-it-services/) - The key benefits of outsourcing your IT services - [Should you have immutable backups?](https://primaryt.co.uk/should-you-have-immutable-backups/) - Immutable backups differ in definition from “off-site backups” and “remote backups” as they ensure your data remains recoverable even in a worst-case scenario - [Migrating to the cloud, is now the right time?](https://primaryt.co.uk/migrating-to-the-cloud/) - Migrating to the cloud can offer many improvements to how your organisation runs. However, as we discuss on our blog, a cost-benefit analysis should be taken. - [Is your school cyber secure for the DfE’s Risk Protection Arrangement (RPA)?](https://primaryt.co.uk/dfe-risk-protection-arrangement-rpa/) - Find out how to comply with RPA member requirements for cyber cover - [10 cyber security tips](https://primaryt.co.uk/10-cyber-security-tips/) - Read Primary Technology's top 10 cyber security tips blog post to find out how to safeguard your organisation from cyber threats and vulnerabilities - [Password managers – are they safe?](https://primaryt.co.uk/are-password-managers-safe/) - Read our blog post where we discuss if password managers really are safe - [Everything ICT framework](https://primaryt.co.uk/everything-ict-framework/) - Primary Technology are an approved supplier on the Everything ICT framework - [Our previous blog post was written by artificial intelligence](https://primaryt.co.uk/our-previous-blog-post-was-written-by-artificial-intelligence/) - A Q&A session with the ChatGPT Artificial Intelligence - [When and why to use multi-factor authentication](https://primaryt.co.uk/when-to-use-multi-factor-authentication/) - Find out when and why to use multi-factor authentication (MFA) to make your data harder to steal. - [Microsoft Cloud local currency price changes due in April 2023](https://primaryt.co.uk/microsoft-cloud-price-changes/) - Microsoft have released further details of planned pricing changes that will be rolled out globally on 1st April 2023. How does this affect me? For customers in the UK who purchase Microsoft Cloud (CSP) licenses, there will be a 9% increase from 1st April 2023. Why are prices increasing? Microsoft sets prices for all their - [Wireless network standards for schools and colleges](https://primaryt.co.uk/wireless-network-standards-for-schools-and-colleges/) - Wireless network standards for education, as recommended by the DfE - [Microsoft rebrands Office](https://primaryt.co.uk/microsoft-rebrands-office/) - Microsoft rebrands Office to Microsoft 365. - [Connect the Classroom in Bradford ](https://primaryt.co.uk/connect-the-classroom-in-bradford/) - Connect the Classroom for schools in Bradford - [Network cabling standards for schools and colleges](https://primaryt.co.uk/network-cabling-standards-for-schools-and-colleges/) - Network cabling, Cat6 and fibre optic standards for education, as recommended by the DfE - [Funding from the DfE’s Connect the Classroom programme](https://primaryt.co.uk/funding-from-the-dfes-connect-the-classroom-programme/) - DfE connect the classroom IT funding for schools – check your eligibility for the grant with the help of Primary Technology - [Connect the Classroom programme - wave 5 and wave 6 ](https://primaryt.co.uk/connect-the-classroom-programme-wave-5-and-wave-6/) - Wave 5 of and wave 6 of connect the classroom for schools – confirm eligibility for grant funding with Primary Technology - [Cyber security standards for schools and colleges](https://primaryt.co.uk/cyber-security-standards-for-schools-and-colleges/) - Cyber security standards for education, as recommended by the DfE - [Network switch standards for schools and colleges](https://primaryt.co.uk/network-switch-standards-for-schools-and-colleges/) - Network switches overview This post is part of our series on the DfE’s Technology Standards and covers the standards for the network switches in education. Switches connect network devices together, allowing these devices (including other switches) to communicate with each other. They can also provide Power Over Ethernet (PoE) powering devices such as IP Phones, - [Broadband internet standards for schools and colleges](https://primaryt.co.uk/broadband-internet-standards-for-schools-and-colleges/) - Broadband internet standards for education, as recommended by the DfE ## Pages - [Home](https://primaryt.co.uk/) - Primary Technology provide a range of IT services with expertise in managed IT support, cyber security, communications and cloud services - [Our partners](https://primaryt.co.uk/about-us/our-partners/) - Primary Technology are proud to be trusted partners of leading technology suppliers, manufacturers and global technology brands - [Policies](https://primaryt.co.uk/policies/) - Our latest client policies can be found on this page. - [Digital Enterprise West Yorkshire](https://primaryt.co.uk/digital-accelerator-grant/) - Digital Enterprise West Yorkshire, has launched the High Impact Grant and the Digital Accelerator Grant for digital transformation projects in West Yorkshire - [IT support Huddersfield](https://primaryt.co.uk/it-support-huddersfield/) - Call us on 01274 918777 to discuss our managed IT solutions including on-site support, service desk, cyber security, Microsoft 365, internet connectivity and telephone systems. - [IT support Barnsley](https://primaryt.co.uk/it-support-barnsley/) - Fully managed IT solutions including on-site support, service desk, cyber security, Microsoft 365, connectivity and telephone systems. Call us on 01274 918777 - [IT Support Wakefield](https://primaryt.co.uk/it-support-wakefield/) - Responsive and reliable service provider with offerings including IT support packages, cyber security services, IT projects and cloud management and migrations - [IT support Bradford](https://primaryt.co.uk/it-support-bradford/) - Primary Technology is an established IT support provider in Bradford, providing managed support, remote support, cloud services and IT solutions - [Who we Serve](https://primaryt.co.uk/who-we-serve/) - Primary Technology are a trusted IT partner for education, the public sector and SMBs, helping organisations improve and succeed through technology - [MAT IT Services](https://primaryt.co.uk/who-we-serve/education-it-services/mat-it-services/) - Technology solutions for Multi Academy Trusts, helping you implement your digital strategy, centralise IT services and improve educational outcomes - [Backup solutions](https://primaryt.co.uk/it-solutions/backup-solutions/) - Reliable and efficient on-site, off-site and cloud backup solutions for protection against irreversible data loss, disaster recovery and business continuity. - [IT Solutions](https://primaryt.co.uk/it-solutions/) - Professional IT solutions and strategic consultancy from Primary Technology for your IT Projects, Paxton door access, InVentry and Audio Visual projects - [About us](https://primaryt.co.uk/about-us/) - We help customers to succeed through the use of IT, connectivity and communication tools - [IT Support Leeds](https://primaryt.co.uk/it-support-leeds/) - Responsive and reliable unlimited IT support. Forming technology partnerships with SMBs across Leeds, West Yorkshire (and beyond!) - [IT Services Buyer's Guide](https://primaryt.co.uk/buyers-guide/) - How to choose the right IT support company for your organisation if you’re new to IT Support, or thinking of changing provider. - [Book a call](https://primaryt.co.uk/book/) - Meet with Mo Shah, one of our Technical Account Managers, who has worked in IT for 16 years and is Microsoft certified. - [Business Leaders Conference](https://primaryt.co.uk/business-leaders-conference/) - [Primary Technology Brochure](https://primaryt.co.uk/primary-technology-brochure/) - The Primary Technology Brochure - [Contact](https://primaryt.co.uk/contact/) - Primary Technology are available if you need support or advice - [Service Level Agreement](https://primaryt.co.uk/service-level-agreement/) - Overview As a reflection of our high standards for all customers, our Service Level Agreement has standardised response times to IT issues, along with standardised hours of cover. These response times and priorities should be read in conjunction with the terms and conditions for our Managed IT Service. Bespoke SLA We can provide a bespoke - [Website Privacy Policy](https://primaryt.co.uk/privacy-policy/) - Privacy Policy - [IT Support Halifax](https://primaryt.co.uk/it-support-halifax/) - Primary Technology provide proactive, cost-effective & efficiency-focused remote and on-site IT support for your business, across the Halifax region - [Cyber Security](https://primaryt.co.uk/cyber-security/) - Advanced cyber security services to protect you from the latest threats and vulnerabilities - [Paxton access control systems](https://primaryt.co.uk/it-solutions/paxton-access-control-systems/) - Paxton Platinum installers that design, install and upgrade Paxton Net2 and Paxton10 access control systems, integrating with visitor management systems, ID cards, ANPR and fire alarm systems - [Free IT review](https://primaryt.co.uk/free-it-review/) - Complete the form and we will get back to you to arrange your review. *We carry out a limited number of free IT health reviews each month, therefore reviews are subject to availability. - [InVentry visitor management](https://primaryt.co.uk/it-solutions/inventry-visitor-management/) - Visitor management and sign-in solutions trusted by schools and businesses - [NetSupport](https://primaryt.co.uk/who-we-serve/education-it-services/netsupport/) - Monitor and manage the use of technology, support teachers and protect students - [ICT suite design and build ](https://primaryt.co.uk/who-we-serve/education-it-services/ict-suite-design-and-build/) - Our ICT suites for Primary or Secondary schools are designed and built for easy access and low maintenance - [Cyber security review](https://primaryt.co.uk/cyber-security/cyber-security-review/) - With Cyber Security a key consideration in 2023, we can identify security vulnerabilities in a detailed report & improve your protection against cyber attacks - [Secondary School IT Services](https://primaryt.co.uk/who-we-serve/education-it-services/secondary-school-it-services/) - Support and management for in-house school IT teams, with project consultancy, infrastructure design, technical training and strategic guidance cyber security - [Education IT Services](https://primaryt.co.uk/who-we-serve/education-it-services/) - Experts in IT support for education, helping schools & academy trusts improve teaching and learning with technology - [Primary School IT Services](https://primaryt.co.uk/who-we-serve/education-it-services/primary-school-it-services/) - IT support for primary schools with Yorkshire-based Help Desk and scheduled on-site visits. Providing IT services for over 150 schools in West & South Yorkshire - [Charities and Not-For-Profit](https://primaryt.co.uk/who-we-serve/charities-and-not-for-profit/) - Bespoke IT Services to support Charity and Non-Profit Organisations - [Networking and infrastructure](https://primaryt.co.uk/communications/networking-and-infrastructure/) - Wireless and wired networks with design, deployment and management of wi-fi, cabling and all network equipment - [Audio-visual services](https://primaryt.co.uk/it-solutions/audio-visual-services/) - Primary Technology design, supply and install audio visual solutions including touchscreens, video walls, projectors and projection screens - [Cloud migration and management](https://primaryt.co.uk/cloud-services/cloud-migration-and-management/) - Discover how the cloud can help with cost reduction, improved flexibility, simplified management and the ability to scale with your growth - [Sitemap](https://primaryt.co.uk/sitemap/) - [SMB and Enterprise](https://primaryt.co.uk/who-we-serve/smb-and-enterprise/) - Managed IT support businesses, with remote service desk support, on-site support and cyber security services - [Cloud Services](https://primaryt.co.uk/cloud-services/) - Primary Technology will develop and implement your cloud strategy, with a wide range of cloud services that allow you to create and collaborate - [IT Support](https://primaryt.co.uk/it-support/) - Primary Technology provide IT support to business, schools and academy trusts, whether fully outsourced or requiring a bespoke IT support package - [IT consultancy](https://primaryt.co.uk/it-solutions/it-consultancy/) - Primary Technology provide clear advice, planning and support of your IT systems and services, designing IT roadmaps for network expansion, digital transformation and data migrations - [IT projects](https://primaryt.co.uk/it-solutions/it-projects/) - IT project management for projects of all sizes including Office 365, server migrations, infrastructure upgrades and office relocations - [Network security and endpoint protection](https://primaryt.co.uk/cyber-security/network-security-and-endpoint-protection/) - Protect your network and data from breaches, intrusions and other threats with robust network security including endpoint protection, network security and user awareness training - [Business continuity and disaster recovery](https://primaryt.co.uk/cyber-security/business-continuity-and-disaster-recovery/) - Primary Technology business continuity services including on-site and remote off-site backup, disaster recovery and backup strategy planning - [Cyber Essentials certification ](https://primaryt.co.uk/cyber-security/cyber-essentials-certification/) - Implement and achieve the Cyber Essentials and Cyber Essentials Plus certifications - [Telephony and VoIP](https://primaryt.co.uk/communications/telephony-and-voip/) - Flexible telecoms, VoIP, phone and comms solutions to help cut costs and improve efficiency - [Internet services](https://primaryt.co.uk/communications/internet-services/) - Primary Technology offer a vendor-neutral approach to Internet services, helping to meet your requirements with high-speed business broadband, fibre connections and mobile broadband - [Communications](https://primaryt.co.uk/communications/) - Primary Technology provide affordable and reliable business communication solutions including telephony, networks and internet services - [Google Workspace](https://primaryt.co.uk/cloud-services/google-workspace/) - Grow and run your business with Google Workspace, a collection of flexible, helpful business collaboration solutions - [Microsoft 365](https://primaryt.co.uk/cloud-services/microsoft-365/) - Primary Technology provide support and management of Microsoft 365, helping you to manage SharePoint, Teams and Office Applications - [Bespoke IT support packages ](https://primaryt.co.uk/it-support/bespoke-it-support-packages/) - Primary Technology's bespoke IT support service is flexible and adaptable, whether you need short-term relief, scheduled on-site support or help with a technical project - [Managed IT support ](https://primaryt.co.uk/it-support/managed-it-support/) - Primary Technology provide managed IT support for business, SMBs and education. With a tailored package based on your requirements including remote support and on-site support - [Blog](https://primaryt.co.uk/blog/) - Browse the latest Primary Technology news and industry insights to discover how to use technology to benefit your organisation - [Google Workspace for Education ](https://primaryt.co.uk/who-we-serve/education-it-services/google-workspace-for-education/) - Elevate education with simple, flexible and secure tools from Google - [Terms and Conditions](https://primaryt.co.uk/terms-and-conditions/) - Terms and conditions - [Cookie Policy](https://primaryt.co.uk/cookie-policy/) - Cookie policy - [Careers](https://primaryt.co.uk/about-us/careers/) - Primary Technology help customers to succeed through the use of IT, connectivity and communication tools ## Case Studies - [Staines Preparatory School](https://primaryt.co.uk/case-studies/staines-preparatory-school/) - Cloud migration project with mobile device management (MDM) for a serverless school - Staines Preparatory School and Nursery in Staines-upon-Thames, Surrey, - [Aspire Property Group](https://primaryt.co.uk/case-studies/aspire-property-group/) - Wi-fi overhaul for reliable, future-proof, fully managed connectivity; a robust Wi-Fi upgrade using Ubiquiti Unifi technology - a preferred choice for commercial-grade environments - [Consulo Financial Planning](https://primaryt.co.uk/case-studies/consulo-financial-planning/) - Consulo Financial Planning embrace the cloud for future-proof, secure modern working - [Lawcris Panel Products](https://primaryt.co.uk/case-studies/lawcris-panel-products/) - Lawcris Panel Products, a manufacturing business based in Leeds, introduce multi-screen cloud-driven digital signage to improve onsite communication. - [Blue Sky Designs](https://primaryt.co.uk/case-studies/blue-sky-designs/) - Customer: Blue Sky DesignsLocation: Otley, West YorkshireSystem Installed: Veeam Backup and Wasabi Download PDF Overview Blue Sky began their journey from a home office in 2002 and originally sold the rights to their gift ideas to other companies. In 2006, they progressed to manufacturing their own products and in 2012 moved into the licensed product - [Iveson Primary School](https://primaryt.co.uk/case-studies/iveson-primary-school/) - Without the constraints of the ageing copper network, the school is benefitting from download speeds that are 10 times faster than their previous service - [Burley And Woodhead](https://primaryt.co.uk/case-studies/burley-and-woodhead/) - Meraki Wi-Fi and infrastructure upgrades at Burley And Woodhead Church of England Primary with the Department for Education funded Connect the Classroom project - [Madison Offices](https://primaryt.co.uk/case-studies/madison-offices/) - Primary Technology help Madison Offices future-proof their infrastructure and optimise Wi-Fi coverage - [Ripon Community Link](https://primaryt.co.uk/case-studies/ripon-community-link/) - RCL successfully transitioned to fully utilising the features within Microsoft 365 including SharePoint, Teams, and Intune - [East Riding Horticulture](https://primaryt.co.uk/case-studies/east-riding-horticulture/) - Primary Technology upgrade the infrastructure and connectivity to provide a highly reliable wireless network, with increased security, coverage and capacity - [Westwoodside Church of England Academy](https://primaryt.co.uk/case-studies/westwoodside-church-of-england-academy/) - Meraki Wi-Fi and infrastructure upgrades at Westwoodside Church of England Academy with the Department for Education funded Connect the Classroom project - [Silsden Primary School](https://primaryt.co.uk/case-studies/silsden-primary-school/) - Primary Technology install an awe-inspiring nine screen video wall as the centrepiece in a school hall - [Brudenell Social Club](https://primaryt.co.uk/case-studies/brudenell-social-club/) - The Brudenell provides music and art without technological boundaries, with the help of Primary Technology - [HSTB](https://primaryt.co.uk/case-studies/hstb/) - Interactive touchscreen displays are installed in every classroom to modernise learning spaces - [Black Horse](https://primaryt.co.uk/case-studies/black-horse/) - Primary Technology provide Managed IT Support to a traditional historic pub - [Alwoodley Primary](https://primaryt.co.uk/case-studies/alwoodley-primary/) - Alwoodley Primary and Primary Technology help to improve educational outcomes with the design and implementation of a strategic development plan ## Categories - [Blog](https://primaryt.co.uk/category/blog/) - [Education](https://primaryt.co.uk/category/education/) - [Cyber Security](https://primaryt.co.uk/category/cyber-security/) - [News](https://primaryt.co.uk/category/news/) - [Charity](https://primaryt.co.uk/category/charity/) - [Microsoft 365](https://primaryt.co.uk/category/microsoft-365/) ## Tags - [DfE Technology Standards](https://primaryt.co.uk/tag/dfe-technology-standards/) - [Cyber Security](https://primaryt.co.uk/tag/cyber-security/)