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Primary Technology Ltd

Help! I’m locked out of my school blog!

Tuesday 1st July | No comments yet

A few of you have contacted us regarding the access to your blogs being denied. First of all, we’re sorry that this has happened and caused you to waste valuable time in lessons. The reason for this is to prevent malicious attacks; when people or automated programs try logging into Primary Blogger by typing passwords many times in quick succession.

Why would this affect your school?

Often when teaching, you may tell the children to follow along step by step, including when to click to log in. Because all of the computers in class are on the same IP address at the school, the software we have installed to prevent malicious attacks thinks that your IP address is being used in an attack.

How do you prevent this?

If possible, when logging on to Primary Blogger, try to make it so that not everybody in the class is logging on at exactly the same time. That way, the software won’t kick in and lock you out for a period of time.

We hope this helps to explain why things haven’t been running so smoothly and hope you continue to enjoy using Primary Blogger. You can always notify us of any problems or ideas here or tweet us @PrimaryBloggger.

The post Help! I’m locked out of my school blog! appeared first on PrimaryBlogger.

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