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Primary Technology Ltd

Heartbleed

Wednesday 9th April | No comments yet

You may notice some downtime this evening (or perhaps even this afternoon) due to emergency maintenance on many of our services that rely on SSL. We use SSL technology to ensure that all your data is encrypted whilst in transit and to keep it safe from attacks across the majority of our services.

On the 7th of April a serious vulnerability was found and disclosed in the popular OpenSSL library which we, and 17% of the internet, use on our servers. As the vulnerability could lead to disclosure of privileged information we reacted immediately to patch the problem and keep our customers data secure. As part of the patching process we need to renew the SSL certificates used in various parts of our infrastructure which will lead to down time for our users. We apologise for the inconvenience and we’ll try keep the downtime to a minimum but this is one of those time where we simply can’t wait and our customer security must come first.

If anyone has any questions about the Heartbleed Bug you can find more information here: http://heartbleed.com/, or if you’d like to contact us about the matter you can use our contact form here: http://primaryt.co.uk/contact-us/

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