• Tel: 01274 649731

Primary Technology Ltd

8 ways to get PrimaryBlogger help and support

1. The PrimaryBlogger community forum is by far the best place to ask any question, it’s full of enthusiastic PrimaryBlogger users.
2. Your favorite search engine.
3. Looking for a plugin? Try the wordpress plugin codex.
3. Looking for a theme? Try the wordpress theme codex.
5. Looking for plugin support? Try the WordPress community.
6. Want to speak to someone from the PrimaryBlogger or Primary Technology team? Try our live online chat!
7. Email our support desk.
8. Call our support team, this is the last case because we take a while to answer the phones!

The PrimaryBlogger upgrades have been successful, you should hopefully notice a speed improvement when logged into your blog’s dashboard.

Enjoy 🙂

We had scheduled some PrimaryBlogger maintenance time in tonight to update the file system and that meant that some admin pages would not be available. We didn’t expect a) it would take so long, b) it would be so disruptive, c) teachers would still be adding posts to their blogs at 22:30.. We have put it off till midnight when it will start again..

Apologies!

1. Login to your PrimaryWall pro account wall
2. Click Share
3. Select the embed code and right click, copy.
4. Goto PrimaryBlogger and login
5. Create a new post.
6. Click HTML [top right of edit box]
7. Right click in the edit box and click Paste.
8. Click Publish.

Note: Make sure your Security options are set correctly.
Note: You can adjust the width/height so it looks great in your blog. Below is an example:

We are currently working on a problem with PrimaryBlogger where some blogs are not available.  We hope to have this fixed within the next 30 minutes.

Apologies for any inconvenience!

We updated PrimaryBlogger to WordPress 3.1.1 on the 9th of April, everything has gone to plan.

Enjoy the new features and access to new plugins! 🙂 Please report any bugs on the community page.

You may of had to wait a short while for PrimaryBlogger to show your blog post. This was due to a bug with our caching server that we are just about getting to the point of stability. We appreciate your patience as we develop this new technology. All of the work we are doing is being released under an open source license and is being shared with the WordPress and Varnish communities and various other websites are now running this config. Thanks again for sticking with us whilst we straighten out these final niggles 🙂

PS All websites have these problems, the reason PrimaryBlogger is free is because we do clever things with technology that means we can use less power/servers/resources!

Yesterday a config was made that meant that roughly 2% of all page views to PrimaryBlogger resulted in a 404, page is not available error. This is now resolved. We also made some extra speed improvements so things should be a bit more snippy 🙂

The login issues experienced by some PrimaryBlogger users has now been resolved, thanks for your patience. We have documented the problem in depth on this blog and here

Some users are experiencing difficulty logging into PrimaryBlogger.

We are currently looking into this.

Testimonials

  • Primary Technology and Sahara Presentations have been working together for over seven years and the relationship has moved from strength to strength based on mutual trust and respect. It is clear to us that the knowledge and professionalism of the Primary team has kept them... read more


    Sahara

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  • We are very impressed with all aspects of the services received from PT. Their extensive knowledge, enthusiasm and speed in providing and acting upon questions we’ve asked and issues that have arisen have been fantastic. Its nice to know we can get such quality personalised... read more


    Savile Park Primary School

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  • We changed our technical support provider to Primary Technology and have not looked back! The passion and commitment to ICT is great. They help increase staff confidence in ICT, which helps to keep our ICT suite fully booked!


    Woodside Academy

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  • We'd like to say a big thank you to the Primary Technology guys who have been in school during our OFSTED. Primary Technology's level of service and knowledge to date, not to mention their enthusiasm for the job, has left us all kicking ourselves that... read more


    Worth Valley

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  • Primary Technology provides a complete primary school IT support package. They combine extensive up-to-date knowledge about cutting edge IT hardware with an awareness of what could be used to enhance pupil learning.


    Newby Primary School

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  • Since we subscribed to Primary Technology's technical support we have received fantastic help and consultation on a weekly basis, with improvements that allow us to move ICT forward and plan for the future. The services are quality, good value and highly recommended!


    Low Moor C.E. Primary School

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  • Primary Technology have been a fantastic partner supporting our school's ICT needs. They have been reliable whenever they have worked in the school and they strive to give us good value. When we ask for advice and support they always go the extra mile. I... read more


    Heaton Primary School

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  • Once again, the service on the ground and remotely has been fantastic. I really enjoyed working to develop the website and the training delivered to staff was very well received. Our IT technicians have been fantastic in school this year again and I have really... read more


    Menston Primary School

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  • Our IT technician has been incredible and is taking the school from strength to strength with regards to our ICT provision. His insight and knowledge is incredible, we feel privileged to have him working with us. You have such am amazing and talented team of... read more


    Robin Hood Primary School

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  • We originally purchased two interactive screens under the guidance and recommendation of Primary Technology. Within 18 months, we have replaced all our screens within school as the technology is far superior in terms of quality, clarity and usability - They provide an excellent teaching and... read more


    Heaton St Barnabas’ C of E (VA) Primary School

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