• Tel: 01274 649731

Primary Technology Ltd

8 ways to get PrimaryBlogger help and support

1. The PrimaryBlogger community forum is by far the best place to ask any question, it’s full of enthusiastic PrimaryBlogger users.
2. Your favorite search engine.
3. Looking for a plugin? Try the wordpress plugin codex.
3. Looking for a theme? Try the wordpress theme codex.
5. Looking for plugin support? Try the WordPress community.
6. Want to speak to someone from the PrimaryBlogger or Primary Technology team? Try our live online chat!
7. Email our support desk.
8. Call our support team, this is the last case because we take a while to answer the phones!

The PrimaryBlogger upgrades have been successful, you should hopefully notice a speed improvement when logged into your blog’s dashboard.

Enjoy 🙂

We had scheduled some PrimaryBlogger maintenance time in tonight to update the file system and that meant that some admin pages would not be available. We didn’t expect a) it would take so long, b) it would be so disruptive, c) teachers would still be adding posts to their blogs at 22:30.. We have put it off till midnight when it will start again..


1. Login to your PrimaryWall pro account wall
2. Click Share
3. Select the embed code and right click, copy.
4. Goto PrimaryBlogger and login
5. Create a new post.
6. Click HTML [top right of edit box]
7. Right click in the edit box and click Paste.
8. Click Publish.

Note: Make sure your Security options are set correctly.
Note: You can adjust the width/height so it looks great in your blog. Below is an example:

We are currently working on a problem with PrimaryBlogger where some blogs are not available.  We hope to have this fixed within the next 30 minutes.

Apologies for any inconvenience!

We updated PrimaryBlogger to WordPress 3.1.1 on the 9th of April, everything has gone to plan.

Enjoy the new features and access to new plugins! 🙂 Please report any bugs on the community page.

You may of had to wait a short while for PrimaryBlogger to show your blog post. This was due to a bug with our caching server that we are just about getting to the point of stability. We appreciate your patience as we develop this new technology. All of the work we are doing is being released under an open source license and is being shared with the WordPress and Varnish communities and various other websites are now running this config. Thanks again for sticking with us whilst we straighten out these final niggles 🙂

PS All websites have these problems, the reason PrimaryBlogger is free is because we do clever things with technology that means we can use less power/servers/resources!

Yesterday a config was made that meant that roughly 2% of all page views to PrimaryBlogger resulted in a 404, page is not available error. This is now resolved. We also made some extra speed improvements so things should be a bit more snippy 🙂

The login issues experienced by some PrimaryBlogger users has now been resolved, thanks for your patience. We have documented the problem in depth on this blog and here

Some users are experiencing difficulty logging into PrimaryBlogger.

We are currently looking into this.


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